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GAPOnly: The New Way To Use Pet Insurance At The Vet

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What is GAPOnly?

  • GapOnly® is an innovative payment service that works with selected pet insurance brands, so you can access your pet insurance benefit right away for eligible expenses
  • That means, rather than paying us the full invoice upfront and waiting days or weeks to be reimbursed, we submit your claim on the spot, on your behalf, while you wait
  • Your claim will be assessed, and if approved, you just pay us the gap amount

How to Use GAPOnly

  • If your pet insurance brand offers GapOnly, let our team know you’d like to submit a GapOnly claim for your pet’s treatment
  • We’ll lodge a GapOnly claim on your behalf, and it will be assessed in around 10 minutes
  • Once the claim’s been assessed and approved, you simply pay us the gap (the amount not covered by your pet insurance policy) and go
  • For peace of mind, you can get pre-approval from your insurance provider to find out how much of the cost will be covered
  • Visit GapOnly to learn more

How To Know If It’s Covered

  • If you want to know your pet insurance coverage before commencing treatment, you can complete a Pre-Approval Request
  • Simply complete the online form, upload the procedure estimate and your pet’s patient records
  • Alternatively, we can complete this request on your behalf
  • Once GapOnly has completed the pre-approval, both you and your vet will receive notification of coverage
  • To get started, visit GapOnly Pre-Approval

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